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Frequently Asked Questions
Q1.) When Will My Order Be Shipped?
Q2.) What Is Your Return/Exchange Policy?
Q3.) Only Part Of My Order Arrived Today. Where Is The Rest Of The Order?
Q4.) I Placed My Order Online And Would Like To Add Additional Products To My Order.
Q5.) How Can I Be Notified Of Special Offers And/Or New Content On Your Site?
Q6.) What If I Want To Place My Order By Fax?
A6.)

We are not currently excepting orders by fax.  However, you may contact Customer Service, Monday-Friday, 9:00am-5:00pm, toll-free at: 1-888-281-0841 to place your order by phone.  However, please be assured that your on-line shopping is secure. 

Q7.) How Can I Contact Innate Products?
Q8.) What Is Your Privacy Policy?
Q9.) I Am A Manufacturer And Would Like To Know Your Procedure For Product/Vendor Submission.
Q10.) What Is A Credit Card Verification Number?

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