| A3.) | We are meticulous in shipping out your orders. For this reason, it is sometimes necessary to ship items in separate packages due to size limitations. This will ensure that your items arrive in the best possible condition. In addition, some items may be shipped from other manufacturers. As a result, your items may not arrive at the same time. Every attempt is made to ensure that you receive your complete order as soon as possible. If you receive a partial order, we ask that you allow 7-10 business days for the remainder of your order to arrive. If you have any questions about your order, please feel free to contact us Monday through Friday, 9:00am-5:00pm, toll-free at 1-888-281-0841. If we are closed, leave a message and we will be happy to return your call. |