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Frequently Asked Questions
Q1.) When Will My Order Be Shipped?
Q2.) What Is Your Return/Exchange Policy?
Q3.) Only Part Of My Order Arrived Today. Where Is The Rest Of The Order?
Q4.) I Placed My Order Online And Would Like To Add Additional Products To My Order.
Q5.) How Can I Be Notified Of Special Offers And/Or New Content On Your Site?
Q6.) What If I Want To Place My Order By Fax?
Q7.) How Can I Contact Innate Products?
Q8.) What Is Your Privacy Policy?
Q9.) I Am A Manufacturer And Would Like To Know Your Procedure For Product/Vendor Submission.
Q10.) What Is A Credit Card Verification Number?
A10.)
Your credit card verification number (CVN, or CVC, or CVV) protects you and us against fraudulent charges on your credit card. If your card number were to be stolen (say from an old statement that you threw into the trash) the person who stole the number would not be able to complete the transaction because they would not have the verification number. This number along with your card's billing address, number and expiration date makes it pretty unlikely a thief can use your card for fraudulent use.

On the reverse side of Mastercard, Visa and Discover credit cards, there is a number printed on the signature strip. The CVN is the last three digits. American Express cards have a four digit number (not embossed) on the right front of the card.

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